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American Community Management, Inc. (Hanover)

A proud provider of HOA Management headquarted in Hanover, MD

community-property-management-company-near-hanover
Serving the Baltimore – Washington, DC area

American Community Management was founded when two of the Baltimore-DC area’s most experienced condo & HOA management companies merged to bring together over 30 years of cumulative CAM experience.

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The experience, talent, and diligence your community wants

American Community Management services over 25,000 households within over 200 residential communities and over a half-million square feet of office condominiums. Looking for a condo or HOA management expert in the DC or Baltimore area that you can trust with any situation? American Community Management can make a difference.

  • Comprehensive HOA management: including administrative, community management, financial, maintenance support, and more

  • Tech-empowered: the latest tools & tech make managing more transparent & streamlined.

  • People-focused: modern tools mean nothing if we can’t offer the customer service, communication, and transparency our clients deserve.

What Our Board Members & Homeowners Are Saying

This review is specifically for Carole Brady. She’s the community administrator. It’s appropriate for me to mention how well she handled a situation for me as a homeowner. She is professional and calm under the pressure. She is also an advocate for the homeowners if the homeowner has a valid case and will advocate for you with the board of directors. She is someone I feel reliable to go to for possible future needs.
Israel
Homeowner

“I just moved into the Beach Creek Association and I have had to contact the HOA for a few things. Carol Brady who I have had the absolute pleasure in dealing with has been amazing with everything I have needed done. She will email me back it seems like on her own personal time to answer my questions. I can tell that Carol is a person that truly looks out for the people in her communities and makes sure that they get the assistance they need.
Thank you Carol Brady on an amazing Job”

Michael Thomas
Homeowner

“I wanted to take a moment to express my thanks and appreciation for the professionalism with which your staff always handles my calls. They are courteous, pleasant and helpful. Specifically, today, Carole Brady was tremendous help in helping me with my pool passes. I very much appreciate her kind assistance and her can-do, problem solving approach. Thank you for leading such a professional team!”

Homeowner Testimonial
“This organization as a whole is definitely a cut above the rest. That said there is truly one shining star- Carole Brady. She routinely goes above and beyond the call of duty and for years now has proven to me she cares for the greater good of the community. She’s a huge asset to our community and we love her for it. Please keep up the awesome work!”
David B
Homeowner
ACM is an amazing company to work with. As a community member and ex-member of the Homeowner Association, I can say it is a pleasure to work with them. Always ready to resolve issues in a timely manner and willing to go above and beyond when needed. Specially Carole, Ruth, and Ellen, amazing team.
Andres L.
Homeowner
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Services at a glance

HOA Management Services for Baltimore/Washington

HOA Accounting Services

HOA accounting services from ACM are comprehensive, and frequently include:

  • Coordinating & processing assessments & payments
  • Monthly reconciliation of association bank accounts
  • Monthly financial reports
  • Processing & payment of all board approved invoices
  • Maintenance of association financial records
  • Annual audits
  • Identifying & monitoring delinquent accounts
  • Coordinating with legal counsel
  • Drafting, sending & maintaining delinquency notices
  • And more…

Administrative support for condo & homeowners associations

Administrative services handled by our management teams include: day-to-day inquiries from homeowners (verbal & written), preparation of information needed for resale packages, welcome letters for new homeowners, community websites for easier communication and transparency, all pertinent communication regarding forms, programs policies, procedures, and more

Community Administrative Management

Communities aren’t always easy to run – that’s why ACM specializes in the many facets of operating a successful residential community. Services include:

  • Working with the board on training materials for new homeowners, board members, and committees
  • Attending regular, special, and annual board meetings
  • Presenting a monthly management report
  • Reviewing monthly financials
  • Communicating by-laws, declarations, convenants, etc
  • Maintaining and documenting current contracts and all association records
  • Knowledge of insurance policies, deductibles, and claim process for dealing with property damage and/or losses incurred by the association.
  • Assisting the Board with the hiring of all on-site staff (if required)

Condo/HOA Property & Facility Management Services

Property and facility maintenance services provided by ACM include:

  • Preparation of quotes on behalf of ACM’s maintenance department
  • Coordination of maintenance tasks
  • Coordination of 24/7 emergency response repairs
  • Periodic on-site inspections/walkthroughts
  • On-site project management (as needed)

Locally established, nationally supported

 

As an industry leader and member of Innovia co-op, the nation’s largest cooperative of CAM companies, ACM communities gain exclusive access to greater purchasing power, vendor relationships, discounts, and more.

What does that mean for homeowners and boards? Greater efficiencies, better partnerships, and happier communities.

 

American Community Management, Inc. (Hanover)

7484 Candlewood Road
Suite H,
Hanover, MD 21076
United States (US)
Phone: 410-997-7767
URL: https://www.communitymanagers.net/

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