Core Value Awards
Nova built an internal recognition program around its four core values and the people who live them — the kind of practice Innovia spotlighted in 2025 and now shares across the network.
Member since 2020 Independently owned Innovative, technology-driven community management for the Pacific Northwest — built to help boards and homeowners build the best possible community.
The story
Nova Association Management Partners was formed in Bellevue in 2018 by Deke Turner, building on Pacific Northwest association-management roots that go back to 2006. The idea was to run management the way a technology company would — specialized software, data-driven decisions, and a team that keeps improving the tools as well as the service.
The firm organizes everything around three experiences it has put its name on: the Board Member Experience®, the Homeowner Experience®, and the Team Member Experience. Boards get a portal with meeting support, decision records, financials and architectural requests in one place, and Stella, a digital assistant that answers questions day or night.
From Bellevue and Portland, Nova now partners with 250 communities and 24,000 doors across Washington, Oregon, Montana and Idaho. Its core values — constant and never-ending improvement, being proud to be the solution, thinking outside the board meeting — are not a poster. The firm gives Core Value Awards to the people who live them, a program Innovia spotlighted in 2025.
Our partnership with Innovia has connected us with great companies across the industry — giving us more resources to grow and serve our clients better.
Why boards trust Nova
Board tools, meeting calendars, decision records, financial reports, tax documents and architectural requests in one place — and Stella, Nova’s digital assistant, answering questions day or night.
A simple method for recording board decisions and shareable calendars make the board’s work transparent to the community, not just to the board.
A network of credentialed local vendors for association problems, and banking through Innovia’s First Citizens Bank program.
Constant and never-ending improvement is Nova’s first core value: annual education conferences, regular process reviews, and recommendations grounded in market research rather than habit.
Nova joined Innovia in 2020 to collaborate with industry partners — service providers and fellow management companies alike. “It has been a great way to stay on the front end of new opportunities, ideas and discussions of the industry,” the firm says.
For your community, that means a technology-first local firm with a national cooperative’s resources behind it.
See all membership benefitsDeke Turner
President & Founder
CMCAAMS
headshot needed
Leadership
Deke Turner founded Nova and leads it as president. He holds CAI’s CMCA and AMS designations and serves with the CAI Washington State Chapter.
His operating creed is “good, better, better”: get as close to perfection as possible, then keep improving the technology, the tools, the managers and the associations themselves. Erica Hensley serves alongside him as Vice President.
Credentials & standing
CAI Member
Washington State Chapter of the Community Associations Institute
BBB A+
Better Business Bureau accredited since 2022, A+ rated
OWCAM
Oregon Washington Community Association Managers
Innovia Verified
Member in good standing of the Innovia co-op since 2020
Track record
Nova built an internal recognition program around its four core values and the people who live them — the kind of practice Innovia spotlighted in 2025 and now shares across the network.
The Board Member Experience® and Homeowner Experience® put calendars, decisions, payments, documents and requests in one place for everyone, with a digital assistant on call — so a volunteer board spends its time on decisions, not retrieval.
From Bellevue and Portland, Nova partners with communities across the Puget Sound and Portland metros and into Idaho and Montana — single-family, gated, master-planned, condominium and mixed-use.
Talk to Nova
A proposal starts with a conversation — about your community, your board’s priorities, and whether Nova is the right fit. No hard sell.